Netflix offers a vast treasure trove of movies, TV shows, and documentaries, but this digital platform often suffers from technical hiccups, and one such is Netflix Error Code NW-3-6.
Netflix Error Code NW-3-6 indicates a network connectivity issue between your streaming device and Netflix’s servers. It means your device can’t connect to the internet properly.
Since this error negatively impacts the streaming experience, let us delve deep and find out how to resolve the issue.
Let’s get started!
Also, read: Netflix Stuck On Loading Screen TV Error – [SOLVED]
What Causes The Netflix Error Code NW-3-6?
Table of Contents
Netflix error code NW-3-6 is a dreaded error that disrupts your binge-watching session.
The main reasons behind the Netflix Error Code NW-3-6 are as follows:
- Network Connectivity Issues
- VPN Issues
- Netflix Server Outage
- Outdated App
- Incorrect DNS Settings
- Outdated Firmware Or Software
How To Fix The Netflix Error Code NW-3-6?
Experiencing sudden errors while enjoying your favorite shows and movies can be nerve-wracking.
Now, we will delve deep into the troubleshooting steps and try to resolve it.
1. Restart Your Streaming Device
The first step will be restarting the streaming device, whether a smart TV, Roku, PlayStation, or any other. It is essential to reboot your streaming device as it helps to clear out cached data and helps restore your access to Netflix.
After turning off the streaming device, wait for at least 30 seconds and then power it on. Launch Netflix on your device and look for the issue.
If it persists, resetting your modem or router is the next step.
2. Reset Modem Or Router
The whole process of resetting will take only a few seconds and refresh your entire system.
To do this, you need to turn off your modem or router, disconnect all cables from the router, and wait a minute.
Next, connect all the cables, turn on your router or modem, and wait until the LED stops blinking. Blinking signifies that your router is connected to the internet and is ready.
Finally, connect the streaming device to the internet and try connecting to Netflix again. If you fail to resolve the issue, perform the next troubleshooting step.
3. Check Your Internet Connection
It is essential to take note of your internet connection. Make sure it is working correctly and has a stable speed.
You can also move your router closer to your streaming device for a stable internet connection.
Also, visit speedtest.net to check your internet speed. Make sure the connection is stable and has sufficient bandwidth for streaming Netflix.
If there isn’t any problem with the internet speed, perform the following troubleshooting method.
4. Restart Your Network
If the problem lies with your router or modem, restarting the network will help resolve the issue.
To restart your network, unplug the modem or router from the primary power source and wait a minute or more before plugging it back.
Now, check for the issue. If the problem has yet to disappear, check your Netflix account.
5. Check Your Netflix Account
There’s an issue with your Netflix account that is responsible for triggering this issue.
You only need to sign out and back again after a short interval to fix this. Doing this will remove the minor technical glitches, if any.
But update the app if you need more time to wave off the issue successfully.
6. Update The Netflix App
It is equally important to update the Netflix app since outdated apps are known to result in bugs or glitches.
Look for updates, and if there are any available updates, then go ahead and do it in order to avoid any further errors.
Use the latest and updated version of the app to eliminate bugs responsible for the issue.
To update your app, visit the app store and look for the “Update” button in the right corner.
If there isn’t any, it means you are using an already updated version of the app. In this case, performing the next troubleshooting step is essential.
7. Turn Off VPN Or Proxies
A few people use VPNs or proxies to mask their location and watch content blocked in their region or area.
But Netflix sometimes blocks the IP addresses of VPNs and displays an error, so if you are using any VPN or proxy server, disconnect it and use a regular internet connection for streaming.
To turn off the VPN in your Laptop or PC, follow the steps:
- Go to “Settings” and then choose “Network and Internet.”
- Select VPN and disable “Allow VPN over metered connections” and “Allow VPN while roaming”.
This will help Netflix to function properly. If still, the app doesn’t work as desired, then update the software.
8. Update Software
To avoid compatibility issues, your streaming device should be up-to-date with the latest firmware or software.
Therefore, install the updates that are available and make your device up-to-date for uninterrupted streaming.
Move to the next troubleshooting step if the Netflix error has yet to go.
9. Connect Device Directly To Your Modem
Connecting the streaming device directly to the modem will help in fixing the Netflix error.
For this, you need to turn off or unplug your smart TV and then plug it directly into the modem with the help of an ethernet cable. Then, unplug the modem for almost 30 seconds, plug it back in, and wait till there aren’t any indicator lights blinking on.
After doing this, turn on your device and try streaming Netflix again. If it isn’t helpful, then verify DNS settings.
10. Verify DNS Settings
Verifying DNS settings is essential, especially if you are streaming from a gaming console.
Incorrect DNS server settings will act as a hindrance in streaming your favorite entertainment shows.
In the case of PlayStation, follow the steps below:
- Go to Settings> Network Settings>Internet Connection Settings>Custom.
- Now choose Wired Connect or Wi-Fi.
- Select Automatic for IP Address Settings > Do Not Set for DHCP hostname > Automatic for DNS Settings > Automatic for MTU and Do Not Use for Proxy Server.
- Click on the X button to save changes.
- Finally, select “Test Connection”.
In the case of Xbox, these are the steps:
- On the Controller, press the “Guide” button.
- Navigate to Settings> choose System Setting> Network Setting.
- Now, choose Network > select Configure Network.
- Move to DNS Settings and then select Automatic.
- Finally, restart your Xbox and try opening Netflix again.
11. Contact Netflix Support
If you still need to fix the error successfully, the last resort is to visit the Netflix Help Centerand follow the instructions to resolve your issue.
Remember to provide the essential details and wait till they contact you.
Frequently Asked Questions (FAQs)
- Can I Still Watch Netflix If I Am Getting The Error Code NW-3-6?
No, you can’t watch Netflix if you encounter error code NW-3-6 since this error arises because your streaming device cannot connect to Netflix’s servers.
- How Can I Avoid Getting Error Code NW-3-6 In The Future?
To avoid getting this error, follow these things:
- Ensure the internet connection is strong and stable
- Avoid using VPN or proxy services while streaming Netflix
- Keep your modem or router up to date
- Can Netflix Error Code NW-3-6 Affect Multiple Devices In My Home?
Yes, Netflix Error Code NW-3-6 can affect multiple devices in my home if it arises due to your home network or internet connection.
- Can Using A Wired Ethernet Connection Instead Of A Wi-Fi Help To Resolve Netflix Error Code NW-3-6?
Yes, a wired Ethernet connection will provide a more stable and reliable connection than Wi-Fi.
Final Words
So, that is how you can fix the NW-3-6 error code on Netflix.
If there are any inherent doubts or queries, contact us in the reply section below. We will get back to you as soon as possible.
Your ideas and suggestions are also welcome, so let us know in the comment section below.
